Terms and Conditions

1. Who we are

Ages of Settlement (the "Game") at agesofsettlement.com is operated by:

"We", "us" and "our" mean Ages of Settlement. "You" means the person using the Game. Contact us through the contact form or by email.

2. Scope and acceptance

These Terms govern your access to and use of the Game, your account, Platin, virtual items and every purchase. By creating an account, playing or making a purchase you accept these Terms and our Privacy Policy. If you do not accept them, do not use the Game.

We may change these Terms at any time. We will announce material changes by email or in the Game at least 14 days before they take effect. If you continue to use the Game after that date, you accept the changed Terms. If you do not accept them, your only remedy is to stop using the Game and close your account.

3. Eligibility and accounts

• You must be at least 16 years old, or older where your country requires it. If you are under the age of majority, you may only use the Game and make purchases with the consent of your parent or legal guardian, who accepts these Terms on your behalf and is responsible for your purchases.
• You may hold one account. You must give true information, keep your password, recovery code and passkeys secret, and tell us without delay if you suspect misuse. You are responsible for everything that happens through your account. We are not liable for losses caused by unauthorised use of your credentials.
• Your account is personal. You may not sell, transfer, share, rent or lend it.
• We may refuse, rename or reclaim any username or display name at our discretion, in particular if it is offensive, misleading or infringes rights.
• Accounts that have not been used for 24 months may be deleted, together with all settlements, Platin and virtual items, without compensation. We will warn you by email at least 30 days before.

4. The Game

The Game is an online service that we continuously develop. It is provided as available, without any guarantee of uninterrupted or error-free availability. Maintenance, updates, technical problems and events outside our control can interrupt it.

We may change, rebalance, add or remove any part of the Game at any time, including game rules, prices in Platin, production times, buildings, items, events, worlds and features, and we may reset worlds or progress where necessary for technical, balancing or legal reasons. Such changes do not entitle you to compensation.

We may discontinue the Game, in whole or in part. We will announce the end of the whole Game at least 30 days in advance. Unused Platin and virtual items expire when the Game ends, except where mandatory law requires otherwise.

5. Platin and virtual items

• Platin is the Game's premium virtual currency. You can earn it by playing or buy it. Platin and all virtual items, buildings, resources, boosters and other in-game content ("Virtual Items") are not money, are not property, and have no monetary value outside the Game.
• When you obtain Platin or Virtual Items you receive only a limited, personal, non-transferable, non-sublicensable and revocable licence to use them in the Game under these Terms. All rights in them remain with us.
• Platin and Virtual Items cannot be exchanged for money, refunded, transferred to another account or sold, except through features we provide in the Game. Trading accounts, Platin or Virtual Items for real money or anything outside the Game is prohibited.
• Platin is used up when spent. Purchases with Platin are final.
• We may correct Platin, Virtual Items or progress that were credited by mistake, through an error, a bug, an exploit or a reversed payment, including by deducting them or recording a negative balance.

6. Purchases

• Platin packs are sold by Ages of Settlement. The price and the amount of Platin are shown before you pay. Prices are final prices in US dollars and include applicable VAT. Your bank or card issuer may charge currency conversion or other fees, which you bear.
• Payments are processed by Stripe on Stripe's checkout page. We never receive your full card details.
• Selecting a pack and continuing to checkout is your offer. The contract is concluded when your payment is confirmed. We then add the Platin to your account immediately; delivery begins at that moment.
• We may refuse or cancel a purchase, in particular in the case of an obvious pricing error, suspected fraud or a breach of these Terms. If we cancel a purchase that you have paid for, we refund the payment.
• All sales are final. Except where mandatory law gives you a right to a refund, we do not refund payments, unused Platin or Virtual Items, including when your account is suspended or terminated for a breach of these Terms or when the Game ends.
• Chargebacks. If you reverse a payment through your bank, card issuer or payment provider without a legal reason, we may immediately suspend your account, deduct the Platin and Virtual Items from that payment (which can leave a negative Platin balance that later credits settle first), and claim from you the fees and costs that the reversal caused us.
• We send a confirmation of each purchase by email to the address of your account.

7. Right of withdrawal for consumers in the EU, EEA and United Kingdom

If you are a consumer resident in the European Union, the European Economic Area or the United Kingdom, you have the following right of withdrawal.

Withdrawal information

Right of withdrawal. You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period expires after 14 days from the day of the conclusion of the contract. To exercise the right of withdrawal, you must inform us (Ages of Settlement, Bulgaria, hello@agesofsettlement.com) of your decision to withdraw from this contract by an unequivocal statement (for example, an email). You may use the model withdrawal form below, but it is not obligatory. To meet the withdrawal deadline, it is sufficient to send your communication before the withdrawal period has expired.

Effects of withdrawal. If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

Expiry of the right of withdrawal. Platin is digital content that is not supplied on a tangible medium and is delivered to your account immediately after payment. Before you pay, the checkout informs you that by proceeding and paying you agree that the performance of the contract begins before the end of the withdrawal period, and that you acknowledge that you thereby lose your right of withdrawal. Your right of withdrawal therefore expires when the Platin is credited to your account, which happens immediately after your payment is confirmed. We confirm this in the purchase confirmation email.

Model withdrawal form

(Complete and return this form only if you wish to withdraw from the contract.)

To Ages of Settlement, Bulgaria, hello@agesofsettlement.com:
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the supply of the following digital content: ______
Ordered on (*) ______
Order reference: ______
Name of consumer(s): ______
Address of consumer(s): ______
Signature of consumer(s) (only if this form is notified on paper)
Date: ______
(*) Delete as appropriate.

8. Rules of conduct

You must not:

• use cheats, bots, scripts, macros, automation, modified clients or any software that interferes with the Game, or access it other than through the interfaces we provide;
• exploit bugs, errors or design flaws, or fail to report them to us when you find them;
• operate more than one account, or use additional accounts to benefit another account;
• buy, sell or trade accounts, Platin or Virtual Items for real money or outside the Game;
• harass, threaten, insult or impersonate others, or post unlawful, hateful, sexual, violent, deceptive, advertising or spam content, or personal data of others;
• attack, overload, probe, scan or reverse engineer the Game or its servers, or circumvent any security, rate limit or protection measure;
• use the Game for any unlawful purpose or in breach of the rights of others.

If we reasonably suspect a breach, we may at our discretion and without prior notice warn you, remove content, restrict features, reset or remove progress, Platin or Virtual Items, temporarily suspend or permanently terminate your account. You are not entitled to any refund or compensation for such measures.

9. Your content

You remain responsible for the names, chat messages, mail and other content you submit. You grant us a worldwide, royalty-free, perpetual, irrevocable, transferable and sublicensable licence to host, store, copy, display, modify, moderate and delete it for operating, improving and promoting the Game. We may monitor, review and remove content at our discretion but have no obligation to do so.

The Game, its software, art, music, texts, names and all other content are owned by us or our licensors and are protected by law. Apart from the licence to play the Game for personal, non-commercial purposes, you receive no rights.

10. Termination

You may stop using the Game and ask us to close your account at any time. We may terminate your account for good cause without notice, in particular for a breach of these Terms, and otherwise with 30 days' notice. On termination your licence to Platin and Virtual Items ends and they expire without compensation, except where mandatory law requires otherwise. Sections that by their nature should survive termination remain in force.

11. Warranty and liability

If you are a consumer, your statutory rights regarding the conformity of digital content and services remain unaffected. Beyond those rights, the Game is provided "as is" and "as available", and we give no warranties of any kind.

We are liable without limitation for damage caused intentionally or by gross negligence, for injury to life, body or health, and where liability cannot be limited by mandatory law. In all other cases we are liable only for the breach of an obligation that is essential for the performance of the contract, and only for the typical damage that was foreseeable when the contract was concluded. Any such liability is limited to the total amount you paid us in the 12 months before the event that caused the damage. Any other liability is excluded, in particular for lost profits, lost data, lost progress, lost Platin or Virtual Items, and indirect damage.

You will indemnify us against all claims, damages and costs (including reasonable legal costs) that arise from your breach of these Terms or of the law.

12. Governing law and disputes

These Terms and all contracts with us are governed by the laws of Bulgaria, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer, this choice of law does not deprive you of the protection of mandatory provisions of the law of your country of habitual residence.

The courts of Sofia, Bulgaria, have exclusive jurisdiction for all disputes, unless mandatory law gives a consumer the right to sue or be sued in the courts of their place of residence.

We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board or other alternative dispute resolution body.

13. Final provisions

We may transfer our rights and obligations under these Terms to another company, for example as part of a sale or reorganisation of our business. If any provision of these Terms is invalid, the remaining provisions remain in force. Our failure to enforce a provision is not a waiver. These Terms are written in English; translations are provided for convenience only, and the English version prevails. We may send you notices by email or in the Game.